Mega Riches Casino Online Withdrawals — Processing Times, Limits and How to Cash Out

How a withdrawal request actually works

When you hit 'Withdraw' in the cashier, Mega Riches does not send money straight away. The request enters a review queue where the team checks identity, confirms the payment method matches your deposit source, and looks for any active bonuses. This is standard UK AML procedure required by UKGC licence 39380.

Once internal review is complete, the funds move to your chosen method. From that point, the timing is controlled by the payment provider - not the casino. Knowing this split helps you set realistic expectations.

Steps the platform completes before releasing funds:

• Identity confirmed (KYC documents approved)
• Payment method verified (same method used at deposit)
• No active welcome bonus on the account
• Amount within daily and per-transaction limits

Only after all four checks pass does the transfer begin.

Processing stages and where time is spent

There are two distinct phases after you submit a withdrawal.

Casino processing is the internal review described above. Mega Riches does not publish a fixed clock time for this stage, but for verified accounts with no pending bonuses it is typically completed without long delays during business hours.

Bank or provider processing is outside the casino's control entirely. This phase varies by method:

Times above reflect provider-side windows and can extend over weekends or bank holidays. If your bank applies its own clearing process, add 1-2 extra working days.

Limits you need to know

Mega Riches sets clear boundaries on every withdrawal:

If your balance is under 20 GBP, contact support before requesting - a standard request below the minimum may trigger the 3.95% charge. The same-day fee of 2.50 GBP is flat regardless of amount, so it makes sense to consolidate into one daily request where possible.

Account currency for UK players is GBP, so there is no conversion step or FX cost.

KYC verification - the most common source of delays

Mega Riches is licensed by the UK Gambling Commission (licence 39380) and is legally required to verify every player before processing a withdrawal. If you skip or delay this step, your request will not move forward regardless of the method chosen.

What you need to submit:

• Photo ID - passport or driving licence
• Proof of address - utility bill or bank statement dated within the last 3 months
• Proof of payment method - screenshot or scan confirming ownership

Documents are usually reviewed within 24 hours. The most common cause of extended KYC delays is a mismatch between the personal data entered at registration and what appears on the documents. Double-check that your name, date of birth and address match exactly.

Once verified, repeat withdrawals on a verified account go through faster because the identity step is already cleared.

What can cause a declined or delayed withdrawal

Most issues fall into a small number of categories:

• Active bonus: if a welcome bonus or other promotion is still running on your account, a withdrawal request will cancel that bonus. The casino makes this explicit in its T&C - incomplete welcome bonuses and unused welcome spins are voided when you request a payout. If you want to keep the bonus, complete the wagering first.
• Unverified account: request stays pending until KYC documents are approved.
• Mismatched payment method: UK AML rules require withdrawal to the same method used for the deposit. Requesting to a different card or wallet will be declined.
• Amount outside limits: below 20 GBP or above 10,000 GBP per transaction requires a separate arrangement.
• Technical issues: rare, but if you see an unexplained status change, live chat (available 24/7) can clarify within minutes.

Cancelling a pending withdrawal

If you change your mind after submitting a request, you can cancel it from the cashier while it is still in the 'pending' status. Once the casino has approved and dispatched the funds, cancellation is no longer possible.

Cancelling returns the balance to your account for play. Be aware that if you cancel and re-request later, the same daily fee structure applies - only the first withdrawal of the day is free.

For any questions about a specific transaction status, the 24/7 live chat connects you to a human agent on request. Email support responds within 24 hours; phone callback is also available within 24 hours.

For a full overview of the platform - games, bonuses and how to get started - visit the Mega Riches Casino home page.